Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This one-day Course will help you develop and practice their active listening skills.
Defining Active Listening
Body Language Basics
Attitude is Everything!
Getting Over Listening Roadblocks