Community Relations - DVD

Price: R3995

Not rated
The Fire Officer I is the department’s most important ambassador to the community. How you and your team respond to the public in your daily activities is the biggest factor in the public’s perception of its fire department. This program teaches fundamental concepts to help the fire officer maintain positive community relations in delivering all fire department services.

Training Objectives:

1. How a community profile reveals how to tailor services to meet needs
2. Delivering excellent customer service
3. The basics for increasing community involvement
4. Delivering effective public education programs

SkillsTrain Distribution offers it's clients the ability to go for practical certification for this course if a client has completed an interactive course or online module successfully. The module as well as the practical certification can be purchased from us.

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