1. Specific skills and characteristics to approach conflict constructively
2. Five different styles for responding to conflict
3. Conflict with a team member
4. Conflict between peers
5. How to conduct discussions that lead to good decisions
SkillsTrain Distribution offers it's clients the ability to go for practical certification for this course if a client has completed an interactive course or online module successfully. The module as well as the practical certification can be purchased from us.
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