Managing Conflict - DVD

Price: R3995

Not rated
As a firefighter, you learned how to put water on fires. As a supervising fire officer, you need to become skilled at putting out a different kind of fire ... Conflict. Managing conflict is an essential leadership skill. In this program, we’ll discuss specific ways to manage conflict effectively.

Training Objectives:

1. Specific skills and characteristics to approach conflict constructively
2. Five different styles for responding to conflict
3. Conflict with a team member
4. Conflict between peers
5. How to conduct discussions that lead to good decisions

SkillsTrain Distribution offers it's clients the ability to go for practical certification for this course if a client has completed an interactive course or online module successfully. The module as well as the practical certification can be purchased from us.

Click here to find out more.